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City explains move toward microtransit; drivers, riders press for details on jobs and paratransit
Summary
City officials said federal funding changes and an unsustainable fixed-route contract prompted a procurement for a microtransit model. Transit drivers and riders raised concerns about job status, ADA/paratransit service, fares and communication; city staff said ADA paratransit will continue and the proposed vendor plans to keep fares consistent.
Residents and transit drivers pressed city officials for details after the commission disclosed it is negotiating a contract to move Springfield's fixed-route bus service toward a microtransit (on-demand) model.
At a work-session summary presented to the commission, staff said federal funding (FTA) provides roughly 80% of public transit dollars and that Transdev, the city's current operator, notified the city late last year it would invoke a contract clause exiting the agreement because the existing model was not financially sustainable. Staff said the city ran a request-for-proposal process in 2024 and received a small number of responses; a new provider is…
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