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Wilmington council members report lessons from Lancaster visit as L&I commissioner begins reforms

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Summary

Council members and the new Licenses & Inspections (L&I) commissioner described a recent site visit to Lancaster, Pa., as informing a short-term reform plan that will be presented to council in late summer; city staff and councilors said the visit highlighted checklists, systems, and landlord incentives used there.

Councilwoman Shanae Darby said Wednesday that Wilmington leaders visited Lancaster, Pa., to study that city’s approach to licensing and inspection and that the city’s new Licenses & Inspections commissioner has begun implementing reforms.

Darby said she organized the Lancaster site visit after national contacts recommended Lancaster as a model for landlord–tenant engagement and efficient inspections. "They are using systems and processes and procedures. They're gonna make sure to hit every single rental unit," she said, adding the delegation included Mayor Mike Kearney and Commissioner Pabon.

The councilwoman told the…

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