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Pennington County treasurer seeks three hires; commissioners ask for data, pause on queuing technology
Summary
Treasurer requested three full‑time hires to help with new motor‑vehicle system and sustained line volume; commissioners asked for more evidence and directed staff to return with workflow and comparative data by July 1.
Pennington County Treasurer Annette Brandt told the Board of Commissioners on June 17 she needs three additional full‑time employees to cope with high volumes of title and registration work since the state’s new vehicle system went live earlier this year.
Brandt said training for motor‑vehicle staff is time‑intensive and the office’s mail backlog has stretched from days to weeks while staff prioritizes in‑person customers. "I have $30,000 left in the budget for 2025 for overtime right now," Brandt said, and she warned that employees are exhausted and unwilling to take additional overtime.
The treasurer’s request and a broader conversation about the office’s customer queuing…
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