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Lacey highlights DEI summit and rolls out language‑access tools including on‑demand interpreter app
Summary
The council heard a year‑in review from Veronica Hand, Lacey’s equity and inclusion program manager: a DEI summit that drew roughly 130 attendees, new language‑access posters and iPads at customer‑service windows, and rollout of the LanguageLine Insight app on city staff phones to provide on‑demand interpretation including ASL.
The council on June 17 received an update on equity and language‑access work from Veronica Hand, Lacey’s equity and inclusion program manager, marking one year since she began in the newly created role.
Hand described a Thurston County DEI summit held at South Puget Sound Community College that drew roughly 130 attendees and convened local governments, nonprofits and youth. She said objectives included strengthening community networks,…
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