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Carroll County Schools report rising work orders, pilot new work-order integration and completed construction projects
Summary
Maintenance reported a roughly 10% increase in work orders, a new school facility lead model to improve communications, several completed renovations and a pilot of a SchoolDock work-order integration for August rollout.
Glenn Harding, organizational excellence presenter for Carroll County Schools, and Mike Beers, maintenance and facilities lead, updated the board on June 16 on construction, maintenance and custodial services across the district.
The update matters because the district manages roughly 2.8 million square feet of building space and relies on maintenance operations to keep schools open and safe. Beers said the system logged about a 10% increase in total work orders over the prior year—"about nearly 700 or 800" additional requests—and credited the increase in part to a new on-site point-person program that he called school facility leads.
Beers described the facility-leads approach as designating a single on-site point of contact at each school…
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