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Civic Mutual reps update council on safety partnership, trainings and 2025 loss runs
Summary
A Civic Mutual representative briefed the council on HR and safety work done with the city, upcoming inspections and training, and provided a six-month loss-run summary showing 13 workers' compensation claims year-to-date including one open indemnity claim.
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Matt Ackerman, senior safety and risk management specialist with Cities and Villages Mutual Insurance (Civic), briefed the City of Port Washington Common Council on June 17 about the insurer's partnership with the city on human-resources support, safety programming and claims trends.
Ackerman said Civic has supported the city's NeoGov onboarding and learning-platform rollout and provided HR consulting on preemployment testing, part-time staffing and secondary-employment policies. On the safety side, Civic completed four safety and health audits for city operations, provided training on trenching/excavation and work-zone traffic control, and helped stand up a city safety committee.
Ackerman presented loss-run information for 2025 year-to-date: Civic recorded 13 claims, including 12 medical-only workers' compensation claims and one open indemnity claim with an incurred cost the presenter reported as approximately $122,000 (total incurred, including paid and estimated future payments). Medical-only costs were roughly $6,000 in total. He said the citys small size makes a single serious injury have a large effect on loss totals and that Wisconsin workers'-compensation premiums are calculated using a three-year average and an experience-modification factor.
Civic's near-term work for the city includes facility safety inspections (mock Department of Safety and Professional Services inspections), playground safety inspections, HR training for supervisors and ongoing safety-committee assistance. Ackerman said the city has completed five in-person training programs and 10 online courses through Civic's platform in 2025 so far.
Ending
Council members praised the training resources and encouraged elected officials to use the available e-learning modules; staff and Civic agreed to continue the joint safety and HR work and to present experience-modification data as more claim history accumulates.

