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Council authorizes staff to negotiate towing contract with Texas Towing, with fallback to second-ranked bidder
Summary
After reviewing three proposals and a police scoring process focused on response capacity and public-safety priorities, the council authorized the mayor and staff to negotiate and execute a three-year towing and records services contract with Texas Towing; if negotiations fail, staff may negotiate with the second-ranked firm.
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Hollywood Park's council authorized the mayor and staff to negotiate and execute a three-year contract for municipal towing and records services with Texas Towing, and directed staff to fall back to the second-ranked firm if negotiations are unsuccessful.
Chief Pritchard and Sergeant Thornton briefed the council on a staff-run procurement following complaints about slow response times from prior vendors and on an expired contract. The police conducted a public RFP and a scoring process that prioritized on-scene responsiveness, safe vehicle storage, licensing and insurance, driver drug-screening procedures, and the ability to handle heavy-duty incidents.
Three firms submitted proposals: Cresswell's Record Service, Johnny's Record Service, and Texas Towing. Staff said the scoring committee's top two firms were separated by only one point, but Texas Towing scored higher on response capacity because it operates a large fleet with tow trucks and on-call operators already deployed in the area. Staff reported Texas Towing operates about 40 tow trucks and more than 60 licensed operators, runs a minimum of 12 trucks during the day and eight at night in the region, and maintains heavy-duty and hazmat response capability.
Staff said the proposed contract would increase the town's revenue share for nonconsent tows from the previous $30โ$35 range to $50 per nonconsent tow, raise revenue-share rates for storage and auction fees, and include no-cost towing for town vehicles up to an agreed allotment for breakdowns. The RFP also required insurers to name the city as an additional insured and allowed the city to audit vendor drug-screening procedures.
Councilmembers pressed staff on historic tow volumes (staff estimated roughly 150 tows annually) and recommended including negotiated response-time requirements in the contract. One councilmember noted the meeting packet lacked supporting documentation for the item and asked staff to include those materials in future packets. The mayor and council authorized negotiation and execution of a three-year contract with two optional one-year renewals; the motion included authorization to proceed to negotiate with the runner-up if talks with Texas Towing fail. The motion passed on a voice vote.
Staff will complete contract negotiations and return executed documents to the council as required.

