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Port Orange to switch utility-billing system to Tyler; online payments paused for two weeks
Summary
City staff said Port Orange will switch utility‑billing software to Tyler on June 23; online and phone credit‑card payments will be unavailable for about two weeks and customers must re‑create online accounts after launch on July 7.
The City of Port Orange will migrate its utility‑billing system from a legacy platform to a new Tyler system beginning June 23, staff announced at the June 10 council meeting.
Robin Fenwick, assistant city manager, described the change as the next step after the city’s recent finance and HR migrations. Fenwick said the legacy system will be taken offline on June 23 and the expected timeline to restore full online payment functionality is July 7. She said customers will…
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