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Keller board presses for clearer small-business permitting after operators cite “gray area” in UDC
Summary
Board members and a small-business owner urged clearer definitions and better cross-department communication for Keller’s Unified Development Code categories; staff said a third-party review of development processes is planned and staff will pilot targeted business outreach and guide updates.
KELLER, Texas — Members of the Keller Economic Development Board spent a substantial portion of their meeting pressing for clearer permitting rules after a local business owner described being routed into a different land-use category that required a Special Use Permit and added months and substantial costs to opening.
The discussion centered on the city’s Unified Development Code (UDC) and how some business types fall into “gray” categories that trigger additional reviews. An economic development staff member said the city plans a third-party review of development processes this year and will update its public-facing new-business resources.
The board’s discussion began with one member offering to continue the group’s peer-city outreach. A board member who owns a business described being told her planned retail use instead fit an event-venue category, which required a Special Use Permit. She said the SUP process “takes a couple months,” and that…
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