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Residents press for board seats, minutes and stronger transparency at CCRCs
Summary
Multiple residents and advocates at the June 9 hearing urged Massachusetts to require resident representation on CCRC governing boards, public access to board minutes, and other transparency measures so residents can influence strategy and protect invested funds.
Residents from several Massachusetts CCRCs told the Special Commission on Continuing Care Retirement Communities that stronger, codified resident participation and transparency on nonprofit and national governing boards are needed to protect residents’ interests.
Zephyrin Helmreich, a Linden Ponds resident, said residents “believe that Massachusetts should also pass legislation requiring that representation so that we will know what is going on at the national board.” Paul Sprecher, chair of a resident advisory committee at Linden Ponds, said his community previously had a local board and a director in residence but “gradually, the board became nationalized” and the resident director role was eliminated in 2019. He said…
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