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Augusta HR: resignations and morale drive record attrition; city rolls out recruitment and training steps
Summary
Human resources presented data showing rising resignations and longer vacancy fill times; HR proposed mandatory exit interviews, expanded recruitment and mandatory training to address pay and leadership concerns driving turnover.
Human resources director Miss Rooker told commissioners the city’s attrition rate has climbed over the past three years and that the timing to fill positions has lengthened, leaving departments understaffed and increasing overtime costs.
“We’re in mid year now in ’25. We’re at 9%,” Miss Rooker said of the current attrition rate and noted a persistent pattern: nearly two‑thirds of separations in recent years have been resignations rather than layoffs. She said 2025 resignation exits…
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