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Mohave County to switch permitting software to SmartGov; first‑year subscription cost far lower than legacy system
Summary
Mohave County IT and Development Services will migrate permitting and plan‑review functions to SmartGov with a go‑live July 1 phase‑1 launch and a full feature rollout later in 2024; staff estimated large long‑term cost savings compared with the county’s prior Accela/Exela arrangement.
Mohave County announced a phased replacement of its permitting and plan‑review software with SmartGov (Granicus) during the June 16 meeting. Development Services Director Scott (presenter) told supervisors the county aims for a limited Phase 1 go‑live on July 1 to avoid a service gap when the Accela/Exela subscription ends, and a fuller Phase 2 implementation is scheduled through the fall with a December completion target for the remaining modules.
Cost and efficiency Staff said the first year of SmartGov subscription is about $54,000 compared with an annual Exela/Accela bill “over $300,000”; staff and the director said the county expects substantial multi‑year savings. SmartGov also integrates a digital plan‑review tool (Bluebeam) so multiple divisions can review plans simultaneously rather than serially via email, which the presenter said should reduce duplicated work and shorten review times.
Timeline and scope - Data mapping and migration runs from presentation day through late June. - Staff training sessions run June 23–27; Phase 1 go‑live is July 1 (core permitting operations). - Phase 2 configuration and additional application work through August 22, county validation through October 31, and a secondary go‑live for remaining applications on December 1.
End user impacts Permitting staff told the board applicants will be able to apply online, track applications and schedule inspections directly; staff said paper or door‑side payments will remain available. The county expects fewer duplicated internal tasks and improved customer access to status information and inspection scheduling.
Ending: County staff will continue migration work and training over the summer; staff said they would return with additional briefings if needed and expected the new system to reduce license costs and improve customer service.
