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Roswell council ratifies $345,858 contract to cover emergency dispatch shortages
Summary
Facing persistent vacancies in consolidated dispatch, the Roswell City Council ratified a purchase order for temporary certified contract dispatchers while city hires complete training.
The Roswell City Council ratified a $345,858.13 purchase order on June 12 to pay a vendor supplying certified temporary dispatchers as the city works to recruit and train permanent staff.
City officials told council members the consolidated dispatch center has faced long-term staffing shortages and high turnover that left multiple shifts unfilled. Staff requested ratification of purchase order 22501835 and a December budget adjustment previously approved under Resolution 24-56 to fully fund the contract extension.
Staff said a sole‑source agreement with a vendor called Rescue 911 (branded in materials as Fort Kent Rescue 911) supplied certified emergency telecommunicators after local temporary agencies…
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