Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
SolTrans board approves IT contract restructuring and hiring of full‑time DevOps position to expand on‑site support
Summary
The board unanimously approved a plan to restructure the agency’s managed IT contract and hire a full‑time salaried DevOps/journeyman IT position; staff said the move would add about 800 hours of on‑site support and produce roughly $100,000 in annual savings under current assumptions.
SolTrans’ board voted unanimously to restructure its managed service provider (MSP) contract and authorize creation of a full‑time salaried DevOps/engineer position to increase on‑site IT support and reduce ongoing contractor costs.
A staff presenter explained the existing MSP model provides three levels of service but only 16 hours per week of on‑site technician time. “We are constantly having to prioritize and redirect our technician support amongst those 16 hours, and it simply isn't working,” the…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
