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SolTrans board approves IT contract restructuring and hiring of full‑time DevOps position to expand on‑site support
Summary
The board unanimously approved a plan to restructure the agency’s managed IT contract and hire a full‑time salaried DevOps/journeyman IT position; staff said the move would add about 800 hours of on‑site support and produce roughly $100,000 in annual savings under current assumptions.
SolTrans’ board voted unanimously to restructure its managed service provider (MSP) contract and authorize creation of a full‑time salaried DevOps/engineer position to increase on‑site IT support and reduce ongoing contractor costs.
A staff presenter explained the existing MSP model provides three levels of service but only 16 hours per week of on‑site technician time. “We are constantly having to prioritize and redirect our technician support amongst those 16 hours, and it simply isn't working,” the presenter said. The staff analysis recommended hiring a full‑time salaried journey‑level IT person and retaining the MSP for higher‑level, on‑call engineering and policy work.
Staff told the board that hiring a full‑time employee would fold two contract service levels into in‑house capacity, yielding roughly 800 additional hours of coverage per year (a 40‑hour week versus the current 16 on‑site hours). The presentation estimated an annual cost‑saving of about $100,000 after the transition, assuming the current contract is timed out and restructured rather than terminated immediately. The presenter noted the contract is in its third year with two one‑year options remaining and said the recommended approach allows for an overlap period for transition.
Board members discussed compensation and long‑term tradeoffs. Staff estimated a market salary for the role in the Bay Area in the roughly $150,000 range; board members noted that over a five‑year horizon salary inflation and benefits could erode some of the near‑term savings. The presenter clarified the existing contract cost would cover the new employee and still leave about $100,000 in annual savings under the current modeling.
The board approved the staff recommendation and asked staff to carry out the transition planning and bring back any position‑specific details required for HR and budget implementation.
Ending: Staff will proceed with the contract restructuring timeline, recruit the full‑time position, and return with implementation details and any required HR actions.
