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Clayton officials review emergency notification and dispatch gaps after storm response
Summary
Council members discussed how emergency calls are routed, the town’s reliance on county dispatch when no local duty officer is available, and the need to ensure voicemail access and clearer phone routing during storms.
Town of Clayton council members discussed shortcomings in the town’s emergency notification and dispatch process after a recent storm that left downed power lines and roadway hazards.
Council members said town dispatch currently follows a duty roster and that when no one in town is on duty Hendricks County is dispatched as a backup. "Their setup is to call whoever's on duty. So it's not even necessary to call me. It's whoever's on duty at the time," a…
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