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Citrus County prepares 'soft launch' for Acela permitting software; VIP, concierge and training options announced
Summary
County growth-management staff told commissioners a new Acela building-permit system will go live in about two weeks with a phased 'soft opening' that keeps the old system active. Officials described VIP beta testing, one-on-one concierge sessions, classroom Acela 101 classes and short how-to videos.
Citrus County growth-management staff on Tuesday briefed the commission on an imminent switch to Acela, a widely used building-permit platform, and described a multi-pronged “soft launch” intended to avoid interrupting customers.
The plan: Eric (last name not given) and staff said the county will go live with Acela in roughly two weeks and run the present system concurrently so users who are not ready can continue on the old platform. The rollout will include three…
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