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Planning staff says new cloud‑based permitting vendor signed; three‑month rollout planned
Summary
City staff told the Planning Commission that the city signed a three‑year contract with a new cloud‑based permitting vendor (referred to in the meeting as 'IWORKS/Excela'), will give notice to the previous vendor and expects a three‑month implementation that includes training, an online portal for permits and immediate addition of tree permits.
Mark (staff member) briefed the Planning Commission on a recently signed three‑year contract with a new cloud‑based permitting vendor, described in meeting remarks using the names "I WORKS" and "Excela/Accela" interchangeably. Staff said the new system will replace older, locally hosted software and move permit intake, tracking and many over‑the‑counter permits online.
Why it matters: A cloud‑based permitting system changes how residents and businesses interact with planning and permitting…
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