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Scottsburg council hears resident complaints over sanitation opt-out and billing as city begins tote rollout
Summary
Residents told council they were denied an opt-out from new sanitation service and raised billing concerns; city staff said state statute allows a flat sanitation charge and described operational rollout and worker injuries.
A Scottsburg resident told the City Council on June 8 that she was told she could opt out of the city's new sanitation service but later was informed she could not and would be billed anyway.
The complaint came during the public-comment portion of the meeting, when Tina Cozart said, "I was told before this even started, the time that was in the paper was I could opt out no problem. So when I got my key in, I asked I called in to the city to city hall and said, hey. I'm opting out." Cozart said an initial city response allowed opt-out but follow-up calls said she could not opt out; she said city staff did not return calls she expected.
City staff addressed the council and…
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