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New LRS municipal manager introduces himself; pledges improved customer service for waste and recycling
Summary
Joe Swan of LRS introduced himself to the council and public, described corporate changes, and said the company is revamping its call center and focusing on improved customer responsiveness for University Heights and other nearby Iowa communities.
Joe Swan, the municipal manager for LRS, introduced himself to the University Heights City Council and members of the public on May 13 and described recent company changes and a renewed focus on customer service for local waste and recycling operations.
"I am with LRS. Been with LRS for about six weeks," Swan said, adding that he is a licensed professional with a…
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