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Residents, council criticize downtown parking kiosk rollout; staff to revise signage and placement
Summary
Business owners, residents and council members told the Waterloo City Council that new downtown parking kiosks are poorly placed and difficult for some users, particularly seniors. Council directed staff to adjust signage, review kiosk locations and improve public outreach.
Downtown Waterloo business owners and residents told the City Council on May 12 that the new parking kiosks and pay-by-phone system are poorly placed, hard for seniors to use and harming downtown foot traffic.
"This parking system is not convenient for the senior people," said Matthew Carpenter, who gave his address as 518 Jefferson Street and spoke as a downtown business owner. He told the council he had been told kiosks would appear on every block but found many are located on corners, leaving users to walk a block or more to pay.
Carpenter said the kiosks and text/pay system are convenient for many customers but urged the…
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