City moves to new permitting software, expects multi-week implementation

The Junction City Commission approved a contract to replace the city's permitting, licensing and code-enforcement software with MyGov (a Tyler Technology product), after staff described problems with the current vendor and a six-month evaluation of alternatives.

Staff said the city evaluated 10 software packages and selected MyGov based on functionality and integration with the city's information-technology systems. The new service carries a higher gross annual subscription than the existing platform — staff cited an annual sticker price of about $36,396 versus the city's current $19,343 — but officials said an offset for legacy Tyler-related services reduces the net annual increase to roughly $3,000 to $3,500. The implementation includes one-time data-migration and setup/training charges; staff cited $4,750 for data migration and roughly $10,000 to $10,435 for setup and training.

Staff described a six-week migration and implementation schedule. The vendor will migrate historical data, configure the system for the city's code and permit workflows, and provide a six-week training program and in-system learning tools for new staff. Ongoing vendor support is included in the annual fee, staff said.

The commission voted to approve the purchase and move forward with implementation. Staff noted the new vendor will act as first-line support during the rollout and that the city expects reduced permit-processing delays once the system is in use.

Background: The item was presented by Christopher Shagunas, Community Employment Director, who told commissioners the current software has caused permit delays for builders and internal administrative work. The commission approved the contract by voice vote.