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City auditor says Workday ERP transition strained office capacity; proposes more audit work after implementation
Summary
City Auditor Bob Stearns told the finance committee Workday implementation consumed much of his office’s time and constrained special audits; he said the auditor’s office plans more operational audits once ERP phases complete and noted $200,000 aggregate contracted audit costs for multiple engagements.
WORCESTER, Mass. — City Auditor Bob Stearns told the finance committee on Tuesday that adoption of the new Workday enterprise resource planning (ERP) system has consumed a large share of his office’s capacity and limited the department’s ability to complete special audits during implementation.
Stearns said his office has been heavily involved in the Workday rollout, which he described as a multi‑year implementation covering financials, payroll (HCM), HR and benefits across the city and schools. He said “the work needed to implement the ERP system … takes up about 50% of the work week” and…
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