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Mayor’s budget includes language-access review for Metro; MHRC to lead assessment scope locally
Summary
Commissioners were told the mayor’s proposed budget included funding for a language-access deep dive focused on Metro services; the commission said its role is limited to Metro-run services, not state-managed services such as driver's tests.
Commissioners discussed a budgeted language-access assessment included in the mayor’s proposed budget that would review Metro-run language access services and make recommendations to improve coverage and efficiency.
The executive director said the initiative was included in the mayor’s budget and builds on earlier MHRC work under the former executive director. Commissioners asked whether the study would cover state services such as driver’s license testing or hospital services; staff clarified the scope is limited to Metro-run services. “It's limited to Metro,” one staff member said when asked whether state services would be included.
Commissioners described the planned assessment as a “deep dive” into availability and recommended that the commission produce recommendations after the review. Staff said the assessment will present findings and possible recommendations for improved coverage and efficiency in Metro services.
No formal vote was taken. The item was informational and commissioners requested further details as staff develops the assessment scope.
