Contractor Horn helped BRN clear RN licensing backlog, cut processing times dramatically, staff say

Summary

A Department of Consumer Affairs contract with Horn LLP sped California registered-nurse licensing by clearing a backlog of nearly 7,800 applications, approving more than 10,000 licenses and introducing a concierge review service and a Power BI reporting tool, presenters told the Board of Registered Nursing May 28.

A contractor hired under a Department of Consumer Affairs (DCA) grant helped the California Board of Registered Nursing (BRN) eliminate a long-running backlog of endorsement applications and sharply reduce licensing processing times, a BRN presentation said.

Cindy Wolston, identified in the meeting agenda as the presenter of the DCA post-contract report, told the board the Horn LLP contract helped clear a backlog of 7,798 registered-nurse applications and resulted in the approval of 10,045 nurse licenses as of Dec. 31, 2024. “Processing times for out-of‑state endorsement applications reduced from 174 days to 52 days,” Wolston said, citing Horn project figures; she said out‑of‑state exam processing fell from 77 days to 19 days for applicants from schools with an NCSBN school code.

The changes stemmed from a DCA award of HCAI (Department of Health Care Access and Information) general‑fund monies intended for workforce initiatives. The BRN received a reduced allocation of $3,750,000…

Contractor Horn helped BRN clear RN licensing backlog, cut processing times dramatically, staff say

Summary

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