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Lackey Free Clinic describes hybrid, virtual and digital care for uninsured working adults
Summary
Leaders of Lackey Free Clinic told the Poquoson City Council about the clinic’s 45-minute primary-care visits, an in-house pharmacy that secures donated brand-name medicines, a text-based “digital nurse” called Florence, and a statewide free asynchronous virtual-care service available to any adult in Virginia.
Lackey Free Clinic executives told the Poquoson City Council on Monday night that the clinic provides extended primary-care visits, integrated dental and behavioral health, and technology-driven follow-up for uninsured working adults who fall into the so-called ALICE category — asset-limited, income-constrained, employed.
“We focus on adults who are uninsured who are working and so they are above the Medicaid limit,” said Larry Trumbore, chief executive officer of Lackey Free Clinic. “About 87% of our patients are working. We see about 1,600 unduplicated patients in our clinic each year and about 700 additional virtual care patients.”
The clinic’s pitch to the council emphasized three elements: long in-person appointments, continuity across medical, dental and pharmacy services, and technology to maintain contact between visits. Trumbore said the clinic schedules about 45 minutes per primary-care appointment to allow…
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