Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Mitchell County DSS begins new statewide case‑management system; staff report early hiccups
Summary
Mitchell County Department of Social Services said a new statewide case‑management system went live June 1; staff who attended training reported initial access issues and said reporting may be slower while the office adapts.
Wendy, the Mitchell County Department of Social Services director, told the board the county’s new statewide case‑management system went live June 1 and staff are adapting to the change.
The new system matters because county social workers enter case records and assessments into it; early issues could slow reporting and routine work while staff complete training and adjust workflows.
Wendy said staff attended a four‑day…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
