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Ombuds office reports 43 visitors in year, highlights outreach and training activities
Summary
The Orange County Schools ombuds presented a Q4/annual summary: 43 visitors to date, the largest contact categories were peer-to-peer and administrative issues, and outreach includes new-employee orientation and regional professional networks.
The district ombuds presented the office’s Q4 and inaugural annual report, detailing visitor counts, categories of concerns, and outreach work.
Key findings Ombuds John McCune reported 43 visitors during the reporting year (with a few additional contacts after the report cutoff). The most frequent issue categories were peer-to-peer interactions and administrative-service issues. McCune noted that roughly 30% of visitors were repeat visitors.
Outreach and professional development McCune described outreach efforts including a brochure and a website page, participation in new-employee orientation presentations, and memberships in professional networks (International Ombuds Association, a K–12 ombuds group, and a North Carolina regional ombuds group). He said the office offers confidential, informal, independent assistance to staff and can meet in person, by phone or virtually.
What the board heard Board members thanked the ombuds for outreach and data and asked questions about the February spike in contacts (McCune said group meetings and repeat visitors contributed). Members praised the role as a confidential resource and asked that the annual report be posted on the district website; McCune said a final annual report will be published online.
Ending The ombuds office will continue outreach, post the final annual report and remain available through the summer for employees seeking assistance.
