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El Paso County adopts countywide limited‑English‑proficiency policy and launches iSpeak915 pilot
Summary
The Commissioners Court adopted a countywide limited English proficiency (LEP) policy June 9 to ensure Title VI compliance and rolled out an ARPA‑funded iSpeak915 pilot: 10 public‑facing departments will receive tablets and language‑line access for real‑time interpretation.
The El Paso County Commissioners Court on June 9 adopted a countywide limited English proficiency (LEP) policy to standardize language access across county departments, comply with Title VI of the Civil Rights Act and support a planned pilot rollout called iSpeak915.
Irene Gutierrez of Community Services presented the policy, which the civil service commission had reviewed and approved on May 6, 2025. Gutierrez said the policy resulted from a federal monitoring review (FEMA) of migrant operations that identified the lack of a countywide LEP plan. The county hired a consultant to survey departments and identify language needs; consultants found roughly 30% of county residents…
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