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County staff report 24-hour 911 outage, say redundancies failed and seek fixes
Summary
Wythe County officials described a 24-hour 911 outage caused by carrier/equipment failure; emergency calls overflowed to Twin County and staff said redundancies did not operate as intended and replacement or reconfiguration of equipment is planned.
County staff told the Wythe County Board of Supervisors about a 24-hour outage of the 911 system that was traced to failed broadband equipment in the county building and said existing redundancies did not operate as expected.
The presenter said county staff and outside vendors engaged with a 911 support office (BDM) and with carriers and…
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