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Port Richey CAC to develop welcome packet, utility-bill inserts and boundary map to improve resident outreach
Summary
The Port Richey Citizens Advisory Committee discussed a resident welcome packet, utility-bill inserts with QR codes, a city boundary map on the website and other outreach tools. Staff was asked to coordinate next steps and report back.
Secretary Caroline Gonzales proposed a city-sponsored "welcome packet" and other outreach tools during the Port Richey Citizens Advisory Committee meeting June 5, saying the materials should tell residents what services exist and how to contact the city. "If we could, you know, put them on a way and if you want 1 or whatever," Gonzales said regarding distribution at new-account signups and elsewhere.
The packet ideas included a one-page handout linking to online resources, a boundary map so residents can check whether their address lies inside Port Richey City limits, and a printed insert for utility bills containing a QR code directing people to more information. Interim City Manager Andy Butterfield told the committee, "I'll get with Adam tomorrow and see utility bills. You can sometimes add an insert… it could be a standard insert with a QR code for more information." Butterfield also urged keeping both digital and paper copies available for residents without internet access.
Committee members and staff said the measures respond to frequent confusion about which properties and services fall inside city limits and to low public awareness of the CAC itself. Members discussed making the packet available at City Hall, including it with new water-account signups and posting it on the city website with a searchable boundary tool so residents can confirm whether they live in Port Richey City or the surrounding county.
The committee also discussed other communications channels, including local public radio and Town Hall posts. Committee members said a local volunteer, James Stall, has proposed a nonprofit community radio station that could air council meetings and public service announcements.
Direction and next steps: staff were asked to meet with the utility billing team and web team to draft a one-page packet and an insert with a QR code, and to report back to the CAC at a future meeting on feasibility and costs. Andy Butterfield indicated he would coordinate with staff.
