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Mount Vernon resident asks commission to review $1,800 water bill after hidden toilet leak
Summary
Patricia Henderson asked the Utilities Commission on June 5 to review an $1,800 water bill she says resulted from an unnoticed running toilet; the safety service director directed staff to gather records and pursue administrative relief before returning the item to the commission.
Patricia Henderson, a condo owner at 82 Fairway Drive, asked the Utilities Commission of the City of Mount Vernon on June 5 to review an $1,800 water bill she says resulted from an unnoticed running toilet.
Henderson told commissioners the problem began in December and that her regular bill is $58.78. "My normal bill is $58.78 and has been that on autopay for 4 years that I've lived in this condo. So when I get a bill of 1,800, I am not in Ohio," she said, adding that a plumber later installed a float valve in a basement toilet that she said had been running while she was unaware.
The request matters because Henderson asked for mitigation on a bill she said was far above her usual charges and that she could not prevent from autopaying on a holiday. The commission did not take formal action on…
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