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Board approves Raptor emergency-management system, Incident IQ ticketing and ForwardEdge IT renewal
Summary
The board approved purchase of the Raptor emergency-management platform and an Incident IQ ticketing/inventory system, and renewed the ForwardEdge managed-services contract for network and cybersecurity support. Staff said Raptor consolidates alerts, rosters and reunification tools into a single platform; the board approved the expenditures.
The Community Consolidated School District 46 board approved three operational technology items Wednesday: the Raptor emergency-management platform, the Incident IQ helpdesk and inventory system, and a three-year renewal with ForwardEdge for managed network and cybersecurity services.
Why it matters: administrators said the Raptor system will unify emergency alerting, staff-initiated incident alerts, student accounting and family reunification contact data into a single platform, improving response clarity during critical incidents.
District…
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