Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Library Services topic
No spam. Unsubscribe anytime.
South Charleston Library reports 700+ TSA PreCheck applications, expands nonbook lending and passport services
Summary
Library Director Todd Duncan told the City Council the library has processed more than 700 TSA PreCheck applications since March, offers hazmat and transportation-worker endorsements, provides passport services and expanded nonbook lending to boost in-person use.
Todd Duncan, South Charleston Library director, told the City Council the library has processed more than 700 TSA PreCheck applications since March and is seeing up to 25 appointments a day.
Duncan said the library also processes hazardous-material endorsements for commercial drivers and Transportation Worker Identification Credential (TWIC) applications, and that four staff members currently handle the services. “We do have some technical issues,” Duncan said, referring to occasional system outages and slow tech-support responses, “but overall we’ve done over 700 applications since March. So it’s really good.”
Duncan briefed the council on recent programming and circulation: a Scholastic-style book fair that generated about $7,000 in sales, sign-ups for 230 children in the summer reading program, expanded lending of nontraditional items (record players and vinyl records, metal detectors, Roomba-style acoustic devices, and mobile hotspots), and routine notarization and passport intake. “We’ve been trying a little different to keep it going because half of our circulation now is digital,” Duncan said, explaining the motivation behind new services.
Council members asked no detailed follow-up questions on staffing or recurring costs during the update. Duncan said four staff members process the TSA and related services “right now, myself included,” and described occasional one-hour waits for outside tech support when the application system goes down.
The director said the library plans to repeat the book fair next year and may expand it to two weeks. He also reminded residents that notary and passport services are available at the library.
