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Farmington board says bus vendor must fix service after year of late, overcrowded routes

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Summary

Board members criticized the district’s contracted bus operator for repeated late runs, alleged overcrowding and unsafe routing during the 2024–25 school year and said the vendor has "no margin for error" next year; no formal termination vote was taken.

The Farmington Board of Education pressed its contracted student-transportation provider on June 2 after a year of repeated late runs, parent complaints and reports of overcrowded buses.

Board members said the vendor’s failures disrupted families and threatened student safety and demanded stronger accountability and a clear improvement plan ahead of the 2025–26 school year.

Board Chair William Beckert told the vendor’s absence from the meeting had limits. “They don't have any more room for error. Full stop,” he said, adding that the board’s patience was exhausted and that the district might pursue legal options if problems persist. A district staff speaker summarized the scale of the problems as an implementation failure: “I confidently can say ... we hit that trench right there,” referring to the year’s service decline and the effort to recover.

Board members and parents…

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