Staff told the Services Committee that two private providers have applied for multiple permits to install fiber-to-the-home in Sunbury neighborhoods and that one provider plans some aerial work where poles exist. Staff said the city's technical guidelines favor underground directional boring in the tree-lawn or utility easement and that the city will require full-time inspection at first to ensure correct installation and restoration.

Nut graf: The installations are private broadband builds (not a city-operated retail service). Staff said providers will be responsible for resident outreach and will supply a customer-contact person; the city will perform inspections to confirm trench restoration and long-term settlement maintenance.

Staff said providers identified in the meeting materials as UltaFiber and Bridal Speed (names provided in the materials) have multiple permit applications pending; one provider had approximately 10 neighborhood applications and hoped to begin in June. Staff told the committee the typical neighborhood installation takes one to three weeks and that providers will drop door-hanger notices and provide a local contact number for residents.

Staff emphasized the dual role: the provider handles customer service and scheduling while the city inspects construction quality and neighborhood restoration. "They do the outreach, the community outreach, ... there is a customer service representative that a resident can call at any given time that's not the city to basically do the follow-up work," a committee member relayed from staff's description. Staff said the presence of multiple providers will increase competition for residents' internet service choices.

Ending: Staff said the city will share schedules as providers finalize neighborhood plans and will post inspection expectations for residents.