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Residents urge restoration of bus service, criticize IRIS paratransit at Independence City Council
Summary
At the May 19 Independence City Council meeting, multiple residents criticized the IRIS paratransit service as unreliable and urged the council to restore fixed-route bus service with fares as a more dependable option.
At the May 19 Independence City Council meeting, residents told the council that the city’s current paratransit contractor, IRIS, is unreliable and petitioned for restoration of fixed-route bus service and a fare structure to improve reliability and coverage.
The comments came during the public comment period after the council voted to allow nonresident speakers. Mary Tackett, a longtime Independence resident, said public transportation connects workers to jobs and that IRIS “doesn’t listen.” She told the council that users…
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