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Franklin County begins accepting text-to-911 at local PSAPs
Summary
County staff announced that Franklin County’s public-safety answering points can now receive text messages to 911, a service intended to aid people who cannot make voice calls.
Franklin County officials announced that local Public Safety Answering Points (PSAPs) began accepting text-to-911 messages effective today, county staff said. The change means residents who cannot make a voice call — including some people who are deaf or hard of hearing or those in situations where speaking is unsafe — can send a text message to 911 and receive text responses from a live dispatcher.
County sta…
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