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Council presses administration on CityStat targets, AI readiness and broken permitting system

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Summary

Council members questioned OPI officials and the deputy city administrator about inconsistent CityStat performance targets, the effects of AI on jobs and how to fix the city’s permitting system; OPI said it will update metrics, launch AI planning and focus on technical integrations with Exela while emphasizing operational capacity.

Members of the Baltimore City Council Ways and Means Committee used the OPI budget hearing to press the administration on three specific concerns: unclear CityStat targets, preparing for artificial intelligence, and persistent permitting problems tied to the Exela system.

On CityStat targets, Councilwoman McCray noted the published FY24 participation figure of 27 agencies and asked why the FY26 target was listed as 15. OPI Executive Director D'Artagnan Williams said the earlier figure reflected issue-based CityStat sessions that involve multiple agencies; the FY26 target the administration published was intended to reflect agency-focused CityStat sessions. Williams…

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