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Baltimore OPI proposes $2.03 million budget to modernize 311, permitting and city data systems
Summary
The Mayor’s Office of Performance and Innovation outlined a $2,030,000 FY26 budget focused on modernizing 311, accelerating permit reform, expanding CityStat sessions and building a citywide data warehouse; officials said the changes aim to improve service delivery and save costs.
The Mayor’s Office of Performance and Innovation (OPI) told the Baltimore City Council Ways and Means Committee that its recommended fiscal 2026 budget is $2,030,000 and is aimed at modernizing 311, accelerating permit reforms, maximizing Workday and building a citywide data warehouse.
OPI Executive Director and Chief Data Officer D'Artagnan Williams said the office’s work focuses on performance management, a civic design lab, data and analytics, and a project management office that together “form an integrated performance and innovation cycle.” Williams said the office’s goals include improving 311 handoffs and inspections, simplifying permitting workflows starting with the Exela system, and using Workday for stronger administrative and fiscal operations.
Why it matters: OPI officials said the proposed investments are intended to make…
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