A string of public comments raised complaints about Windcrest Animal Control practices and sharply higher city spending on veterinary and impound services for stray animals.

A resident who identified himself as Matthew described cases in which three dogs taken into city custody were severely ill with parasites. He said a veterinarian told staff not to be surprised if one of the dogs died and that the veterinarian recorded concerns in medical records. Matthew said the animal-control director (referred to as Director Brown in the comment) later rewrote standard operating procedures to remove an animal-control officer’s authority to seek humane euthanasia and to remove the path for ACOs to escalate humane decisions to the chief.

Another resident, during public comment, presented year-by-year totals for vet and impound fees: $47,000 in fiscal year 2020–21, $169,000 in 2022–23 and $399,000 in 2023–24. That commenter asked where the overages were funded and why the city could not reallocate money for other priorities. The commenter also asked whether social-media comments on police and animal-control pages could be restored and whether dogs could be listed on adoption websites.

Speakers urged the council to consider humane euthanasia in severe cases and said they would contact county authorities to request an investigation. The council did not take formal action on the complaints during the meeting; no staff response that reversed policy changes was recorded in the transcript.