Delray Beach to launch unified online permitting system June 17; payments and some services paused during data migration

Anthea Gianniotis, director of Development Services for the City of Delray Beach, told a public presentation that the city plans to launch a unified online permitting and e-services platform on June 17. Gianniotis said staff will pause collecting payments at the close of business on June 9 to begin a multi-day migration and that the city expects limited functionality from June 11 through June 16 while data are moved and verified.

The change centralizes permits, business tax receipts, planning and zoning approvals, historic preservation records and code-enforcement cases into a single, GIS-based system keyed to property parcels, Gianniotis said. The city will keep the plan-review tool Project Docs for reviewers; Project Docs will integrate with the new services module so plan-review comments and versions continue to be handled in the existing reviewer workflow.

"Our expected launch date is June 17," Gianniotis said at the meeting. She described the migration as a multi-year effort to replace paper-based and legacy processes with an electronic system that allows applicants to submit applications online, schedule inspections, pay fees and receive inspection results by e-mail.

Why it matters: the switch affects contractors, homeowners, business owners and others who apply for permits, pay city business taxes or track code cases. Staff said the migration should speed turnarounds and increase transparency because users will be able to look up active permits, violations and approvals tied to a property on a public map once data are fully available.

Key dates and service impacts

- June 9: close of business; the city will stop accepting electronic payments to prepare for migration. Gianniotis described this as a brief pause not intended to halt projects.

- June 10: upgrade and data transfer begin.

- June 11 16: limited…