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Middletown health department shifts licensing and payments to state Acela system; printing and payment delays expected
Summary
Environmental health staff told the board the department is migrating from HealthSpace to the state's Acela public-facing system (phase rollout) starting mid-May; the switch will temporarily prevent printing of licenses and delay online payment availability while the department completes testing.
Carla, the department's environmental health director, told the board the department will move to the state's Acela system for public-facing licensing and payments, with a planned go-live around May 16 for the public portal. She said Acela will permit online submissions and will connect to PayPal for payments, but the department will not be able to print licenses while the migration completes.
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