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Graham council approves new letter-size utility billing format, permits $5,000 startup cost
Summary
Council authorized the finance director to implement a new full‑size letter billing format (replacing postcards) and approved up to $5,000 for initial equipment and setup; staff said the change will enable emailed bills and long-term savings.
The Graham City Council on May 20 authorized the finance director to implement a new letter-size utility-bill form and approved up to $5,000 for initial costs. Councilmembers and staff said the change is intended to improve postal processing, reduce manual labor and enable emailed billing in the future.
Finance Director Marcy explained the change is driven by postal-sorting problems with postcards and the limited local ability…
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