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IT director warns FY2026 hardware replacement and subscription costs will rise
Summary
The city's IT director told the Finance Committee the department needs a substantial desktop replacement and is facing rising recurring software subscription costs, including for Munis, Mimecast and disaster-recovery services.
The Gardner IT director told the Finance Committee May 29 that information-technology hardware replacement and recurring subscription software costs are the principal reasons his department's FY2026 request increases.
IT Director Keith (role: IT Director) explained the hardware line will rise because many desktop machines are now more than a decade old and require replacement to support modern, secure operating systems. He said, "The big change coming up in the next fiscal year is replacing a lot of desktops," and described…
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