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Committee identifies gaps in crisis response: 988 transfers, hospital beds and transport delays
Summary
Committee members and a law-enforcement presenter said diversion to 988, limited local psychiatric beds and lengthy transport to San Antonio create delays in care; presenters proposed a regional 24/7 navigator network, a suicide-prevention coordinator and a secure stakeholder portal to improve follow-up.
Maricela Salinas Jackman, speaking from a law-enforcement perspective at the April 28 Suicide Prevention Committee meeting, described gaps in local crisis response that can delay care for people in acute crisis.
Jackman said calls that route through 988 can be time-consuming and that some callers on 988 experienced long waits or unresolved calls. She described the typical law-enforcement response when officers encounter someone they believe is a danger to self or others: officers secure the scene, transport the person to an emergency room and rely on physicians to determine whether detention or further…
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