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Burlington parking services pursues license‑plate readers, kiosk upgrades; marketplace garage security cited
Summary
Parking services presented on May 21 plans to expand multi‑space kiosks, negotiate a ParkMobile contract that would shift credit‑card processing costs to the vendor, and to deploy license‑plate reader technology to increase enforcement efficiency; marketplace garage transient revenue is down and stepped‑up security is in place.
Jackie (Parking Services) presented the on‑street and parking‑facilities budgets to the Board of Finance on May 21, describing recent equipment upgrades, contracting plans and operational changes intended to stabilize revenue and reduce operating costs.
Jackie said the department replaced many single‑space meters with multi‑space kiosks, purchased a sign printer, and plans to negotiate a new ParkMobile contract that would have the vendor cover credit‑card processing fees. "The park mobile contract for this will save almost $380,000 between these two budgets," she said. Jackie also said the department is testing license‑plate‑reader (optical character recognition) technology to increase enforcement efficiency and support higher revenue targets.
Nut graf: Parking services reported revenue projections for FY26 (on‑street parking about $2.64 million; parking facilities about $2.65 million) and highlighted several operational issues—construction that removes metered spaces downtown, aging signals and infrastructure, and a temporary decline in transient use in some garages. The marketplace garage was estimated to be down about $60,000 in transient revenue compared with FY24; the department said it plans security and BPD coordination to improve perceptions of safety.
Details and discussion: Jackie reported the city is ending a sublease at Courthouse Plaza and is exploring adding metered spaces in other locations. She said the city owns the first floor of the Westlake Garage and expects a sale process to conclude in the next few months. Councilors pressed staff on accessibility and public education for new kiosks; Councilor Litwin asked for year‑over‑year revenue comparisons and was told marketplace transient revenue was projected down $60,000 for FY24. City engineer Laura Wheelock explained the courthouse lot lease has been an essential tool to provide adjacent parking to businesses displaced by Main Street construction.
Ending: Parking staff said they will provide final revenue numbers and that the parking team will return with permitting and procurement details as contracts are finalized; no formal budget action occurred at the May 21 meeting.
