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Lebanon City begins phased rollout of Tyler Technologies ERP; online permitting and billing slated for autumn
Summary
Melissa Quinones, director of administration, outlined the city's move from Freedom City Share to Tyler Technologies' enterprise resource planning system, funded in part with ARPA money; core financial modules went live in May and enterprise permitting and licensing is scheduled for September.
Melissa Quinones, director of administration and assistant to the mayor, told the Lebanon City Council that the city is transitioning from Freedom City Share (acquired by Gee Works) to Tyler Technologies’ enterprise resource planning (ERP) system to consolidate financials, payroll, human resources, purchasing and online payments.
Quinones said the city implemented accounts payable, the general ledger and budgeting in May; payroll and human resources modules were scheduled for June; cashiering for July; accounts receivable for August; and the enterprise permits and licensing (including zoning, rental and food-service licensing) for September. “This phased approach ensures a smooth transition with minimal disruption to city operations,” she said.
Quinones said the new system will integrate GIS data for addresses and property ownership, streamline billing so residents can view and pay multiple city invoices through a single portal, and reduce duplicate data entry across departments. She said the project was funded in part with American Rescue Plan Act (ARPA) money and described the change as a long‑planned upgrade the city could finally afford.
Council members praised the move as a major operational improvement. One councilor noted that online permitting and bill pay will make interactions easier for contractors and residents. Staff cautioned that implementation will occur in phases and will require continued staff time and coordination; no formal council action was required at the meeting.
In the same update, Quinones presented the city’s 2025 summer camps schedule — camps for ages 6 to 12 with multiple sessions for firefighter-for-a-day and detective-for-a-day, and a nature camp scheduled June 23–25 — and noted registration is first-come, up to 30 campers per session. She also reported the city purchased a 300‑gallon water tank with integrated fertilizer-mixing capability and hired a summer worker to support downtown hanging-basket and planter maintenance, a partnership involving the Community Lebanon Association and contractor Integrity Landworks.
Quinones asked residents to watch the city website for registration and permit-portal rollout dates.
