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Human Resources report shows rising FMLA claims, turnover concentrated in early years and need for Workday support and recruitment strategies
Summary
Marathon County Human Resources reported increasing FMLA/leave transactions, higher turnover among employees with less than five years of service, a need to outsource leave management, near‑term Workday configuration work, and a recommendation for making a Workday implementation support position permanent.
Human Resources reported a marked uptick in leave management transactions and separation activity concentrated among employees with short tenure, and recommended steps to support recruitment and retention.
Molly (Human Resources) told the committee mid‑year performance appraisals are underway and that the office is reorganizing workflow ahead of a long‑time employee’s retirement. She said outsourcing leave management is a priority because the county has seen a large increase in FMLA and other qualifying events and an earlier vendor relationship did not work out. "We are actually on track to more than double the number of claims that we had in 2024," Molly said.
Molly and administrators noted a retention issue: 54% of separations over the past three years were employees with less than five years of service; 45% had less than three years, and nearly one quarter left within a year. Departments with larger numbers of separations included the sheriff’s office, social services, highway, ADRC and library; job categories with rapid turnover included corrections officers and several administrative specialist roles.
Administrator Leonard said the county needs a permanent Workday support position to manage ongoing configuration, training and releases tied to the cloud service and that the position will be funded in the budget. He also previewed potential retention measures — including evaluating paid‑time options and flexible schedules — and said the county will pursue a classification and compensation study currently under way.
The committee asked staff to return with data on FTEs versus planned full‑time equivalents and to continue reporting as the classification study, Workday configuration and outsourcing of leave management progress.
