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County consultant reports clinic use below benchmark; HR schedules HRAs and wellness dates
Summary
A benefits vendor presented first‑quarter clinic and wellness statistics including a 74.5% clinic utilization rate (below the 80% benchmark) and a 98.2% patient satisfaction score; the vendor outlined HRA and annual physical scheduling for July–September and wellness coaching timelines.
Sumner County’s benefits consultant presented first‑quarter clinic utilization and wellness data and outlined scheduling for health risk assessments and annual physicals.
Key details: The consultant said the county’s clinic network completed 387 virtual visits in Q1, reported an overall clinic utilization rate of 74.5% (the program benchmark is 80%) and recorded a patient satisfaction score of 98.2. Behavioral health visits totaled 214 for the quarter and the vendor reported employee and dependent engagement at 31.4%.
Why it matters: Commissioners asked whether low utilization at some sites justified…
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